DAILY, THE post office has to deal with large volumes of data so I am perplexed by the Jamaica post office's refusal to employ computer technology. Computers and computer programmes enable data to be entered quickly, stored safely and retrieved easily which would improve the efficiency and storage of its information. Instead, the Jamaican post office insists on entering the data in tomes, a process which often proves to be time consuming.

This week, this process was compounded by the fact that the bespectacled and squinting clerk who was grudgingly attending to me was using a pen which did not have an exterior cover making this relatively simple task difficult.

No printers

I asked the attendant why the post office refused to use computers. She responded that the post office indeed had computers being stored on that very property, but that they were not used since there were no printers. This is the height of slackness and waste. What is the point of buying computers only to have them rot in the back room?

Furthermore, in a time when many organisations are trying to go paperless, a major organisation such as the post office should take on this challenge since they obviously have a problem sourcing printers.

Additionally, after standing in line for 10 minutes, I was unable to buy $5 stamps at the post office. The Jamaica post office would do well to inform the public of other locations where stamps can be obtained, at the stamp value, since they are not available at their locations.

I am, etc.,

M. E. Robinson

merdehyah83@hotmail.com

Kingston 8