Also elected during the recent seventh annual general meeting of the association were vice-presidents Marguerite Sequira Lee of Jamaica Money Market Brokers; Donnetta Russell of the National Housing Trust (NHT); and Clive Williams of Jamaica Yellow Pages.

Board members

Elected to the board were Richard Rowe of the Consumer Affairs Commission - immediate past-president; Pamela Richards-Green, Toyota Jamaica Ltd; and Reynu Deans, consultant. Continuing on the board of the association is founder and chairman Ilsa duVerney, along with founding members Granville Newell of the Ministry of Information; Judith Dillon, GraceKennedy Remittance Services; Lorna McDonald, CARI-CODE; as well as Lanie Oakley Williams, NHT; Edna Walker, Crazy Jim; Pauline Bryan and Rosalee Deane of Capital & Credit Financial Services.

The association aims to facilitate the raising of service standards nationally and will celebrate National Customer Service Week during the first week of October.