The Editor, Sir:

This is how things have 'Flow-ed' in my area recently. I live in the Irish Town/Redlight area and for years we have been provided with cable service by a small, local entrepreneur who first operated the system and made his collections (fees) himself, eventually morph-ing into a 'subcontractor' with Entertainment Systems Limited (ESL), which provided the primary source of the service and eventually collecting of the fees. Over all these years, one admirable feature of the service was the quick response to calls of interrupted or inadequate service. Such reports were routinely addressed within six-12 hours and either rectified or we were advised as to the cause of the interruption and how long we should anticipate being inconvenienced.

With the recent change of ownership of ESL, a new protocol seems to have 'Flow-ed' in. I have been without cable service now for four days and my cable provider is still unable to confirm when it will be returned. The local man is no longer available and has lost his 'job'. This is a very early and profound indication of which direction the quality of service is 'Flow-ing'. And guess what, I don't have a choice.

Welcome to the new Jamaica.

I am, etc.,

MICHAEL D. PENNYOOKE

Redlight

Irish Town PO

St Andrew