Improve service to customer, JPS
published: Tuesday | November 4, 2003

THE EDITOR, Sir:

WE ALL thought that when our government divested JPS to a private company that we would receive better service instead what we have got is a deteriorating service.

One would have thought that an organisation like JPS would have forward planning and that they would be able to put in place a structure when they do have to impose power cuts. Certainly there must be a grid that tells which areas will not be covered when certain units go out of service and then technicians would be able to give adequate warning to customers to enable them to plan a schedule for opening and closing instead of having us all sit in darkness, not knowing when and if we will ever get back power.

JPS do remember that we are in the 21st century and with all the technology at fingertips it is your duty to give us the service you have been empowered to do. We see your various ads about stealing of electricity, which is important, but never any ads as to when you are about to give us who are paying your bills proper service.

Is it too much to ask that you let John Public know when you are going to carry out the mandate you have been given.

I am, etc.,

BARBARA COVER

Kingston 6