By Janet Silvera, Freelance WriterWESTERN BUREAU:
AT A time when airlines are reducing capacity, Air Jamaica's Newark Liberty International team has exceeded revenue targets, generating top income for the year 2002, copping the best on-time performance/customer service for the airline.
As a result, Stephanie Vigilotti, who took over the management of the airport operations shortly after the September 11 attacks on America and her team, has won the airline's 2002 "Airport of the Year" award for best services.
"We are proud of the entire team at Newark as we are of our airport staff system worldwide," said Air Jamaica Vice-President, Allen Chastanet.
"The staff has really put their best foot forward in some challenging times in the global aviation industry. And they have made us extremely proud of the exceptional hospitality and customer service that our valuable passengers are receiving.
The award, presented by Air Jamaica's Airport Services Department, was won by the airline's Fort Lauderdale staff in 2001 and its New York team in the year 2000.
Stephanie Vigilotti, described the award as a morale booster for staff there for their tireless work during a year when they have had to cope with a rapidly changing travel environment and the new federal aviation security guidelines.
